Car and van hire services in Amersham and Chesham
Here is a list of the most frequently asked questions related to car and van hire at J&R Car & Van Hire. If you have a question that is not listed here, feel free to contact us.
Affordable car and van hire services
- How do I book a vehicle?
You can make a reservation by calling on 01494 794 444
for Chesham and speak to one of our staff
- How do I make a provisional booking?
You may wish to make a provisional booking
with us online. Once you have received your quote, our team member will then contact you to confirm the booking. At this stage, you will be asked to provide personal details. We will also require a debit card or credit card number to make full payment thus confirming the booking
Do I need to pay a deposit?Yes we ask for a deposit of £250.00 this is pre authorised and not taken just held until the vehicle is returned
- How old do I need to hire a vehicle?
In general, for cars
and vans, you must be aged 21 or over to hire in the UK and have held a full clean driving licence for at least three years. For certain heavier commercial vehicles, different requirements may apply. Please check our terms and conditions for further details
- How can I get a quote for a vehicle?
You can get a quick quote by visiting the bookings page. Fill in the form and then click “Send My Booking Reservation Now!”. Alternatively, you can call us on 01494 794 444
- What information will I need to provide to get a quote online?
You have to provide us with the dates of travel and the type of vehicle you wish to hire, your age and how long you have held a full UK driving licence
- Are there restrictions on what vehicles I can drive on a standard licence?
Yes, there are. On a standard licence for which the driving test pass date is after 01/01/1997, you cannot drive more than an 8 seater and over 35 CWT vehicle, unless you have passed a test covering these vehicles
- Can I leave the vehicle at my destination?
No, you have to return the vehicle to our site in Chesham
- What documents do I need to hire?
You need to bring your photo card driving licence with your current address and you will also need two proofs of residence, matching your photo card driving licence, dated no older than three months including bank statements, Land line phone bills and council tax. If you still hold a paper licence, you will need to bring a current passport as well. All hirers will need their national insurance number for DVLA checks
- Do you allow vehicles to go abroad?
Yes, we do. For European hire, you must notify us of your journey plans well in advance so we may arrange suitable cover for you. Special rates and cover will apply
- Do you have an out of hours drop off facility?
Yes, we do. Please contact us to make an out of hours drop off arrangements
- Can customers leave their own vehicles at our site during vehicle hire period?
Yes, they can. Vehicles and their contents are left entirely at the owner risk.
- Can I hire on my own insurance?
No, all vehicles must be covered under our own policy.
- Do you offer long-term hire arrangements?
Yes, we do. Please contact us for more about our long-term hire service.
- May I open an account with J&R Car and Van Hire?
Yes, you will need to complete a credit application form. Once approved, you will be able to hire vehicles on your own credit account.
- Is Insurance included? Yes Fully comprehensive cover is included
- What is the Excess on your Insurance Policy? The Excess ranges from between £1000 to £1600 Dependent on the type of vehicle there is an option to reduce this excess in store
